# HCLSoftware — Global Product Director

- Generated: 2026-09-16 08:35:36 AM EDT
- Original/canonical posting: https://www.linkedin.com/jobs/view/4467973055/
- Provider: LinkedIn
- Posted: approximately 2026-09-16 03:35 AM EDT (from '5 hours ago')
- Elapsed since posting: represented by the provider's relative posting label and approximate Eastern timestamp when available
- Applicants: Be among the first 25 applicants
- Work model/location: United States; work model is not stated
- Compensation: $220,000 annually
- Travel: Not disclosed
- Positioning track: Executive leader
- Fit outcome: FAIL — 52%

## Direct-match strengths

AI agents, governance, privacy, roadmap prioritization, customer advisory, global team leadership, business cases, and enterprise-platform delivery.

## Hard or material gaps

Hard mandatory depth gaps: 12+ years in Product Management, five years managing Product Managers, and expertise in at least two of campaign management, CDP, real-time decisioning, journey orchestration, or marketing automation. The role also owns competitive positioning, sales enablement, renewals, and revenue exposure, which is more GTM-heavy than Keith targets.

## Evidence map

1. 12+ years Product Management (weight 3, evidence 1/3) — Four years are documented explicitly as Product Management.
2. 5+ years managing Product Managers (weight 3, evidence 0/3) — No dedicated five-year PM-management record.
3. Campaign, CDP, journey, decisioning, or marketing automation depth (weight 3, evidence 1/3) — CRM and marketing automation exposure exists; deep platform-domain ownership is not documented.
4. Enterprise B2B installed-base roadmap (weight 3, evidence 2/3) — Enterprise product and platform roadmaps are direct; installed-base Product ownership is narrower.
5. AI-agent capabilities, evaluation, guardrails, and cost (weight 2, evidence 3/3) — Direct production experience.
6. Privacy, residency, and governance requirements (weight 2, evidence 3/3) — Direct GDPR/US privacy, AI governance, security, and regulated delivery.
7. Commercial positioning, sales enablement, and renewal exposure (weight 3, evidence 1/3) — Some commercialization is supported; role is materially GTM-oriented.

## Keyword diagnostic

Strong AI-agent, governance, privacy, enterprise-platform, and leadership adjacency; mandatory marketing-platform domain, Product-function tenure, PM-management, and commercial GTM ownership are unsupported.

## Full normalized job description

About the product
Unica+ is HCL Software’s enterprise marketing platform. It covers campaign management, journey orchestration, real-time interaction management, a customer data platform and a customer data model layer. An AI agent layer runs across the modules.
About the role
We need a product leader to own the Unica+ roadmap and run the product management team.
The person in this role decides what gets built and what does not. They set release strategy. They own how we are positioned against Adobe, Salesforce, Braze and Pega at the top end, and against regional CDP vendors who compete on price.
The product is shifting towards AI-assisted marketing operations and governed customer data. At the same time we have a large installed base with commitments that must be honoured. Both sit on the same roadmap. Anyone taking this job should be comfortable with that.
Key Responsibilities
Own the multi-release roadmap across all Unica+ modules. Sequence it against revenue, renewal risk and competitive exposure.
Build the business case for major investments and take it to senior leadership. This includes sizing at-risk or blocked revenue.
Set direction for the AI agent capabilities. Scope, evaluation approach, guardrails, cost to serve.
Own product requirements coming out of data residency and privacy regulation. GDPR and the EU AI Act, US state privacy laws, India’s DPDP Act and RBI localisation directives, and equivalent regimes in APAC. Deployment options must keep pace with what regulated buyers need in each market.
Work with the decisioning and data governance initiatives elsewhere in the portfolio. Lineage, consent and governance should be handled once, not module by module.
Partner with product marketing, sales and pre-sales on launch material, competitive positioning and enablement.
Drive internal adoption of each release with regional sales leadership.
Run a customer advisory programme with the top accounts.
Engage directly on escalations where a product decision is the root cause.
Represent the product with industry analysts. Briefings, enquiries, evaluation submissions.
Hire, lead and develop a product management team spread across regions and time zones. Module PMs, technical PMs, product operations.
Work with engineering leadership on release planning, quality and technical debt.
Requirements
12+ years in product management. 5+ years managing product managers.
Ownership of an enterprise B2B product with a large installed base.
Depth in at least two of: campaign management, CDP, real-time decisioning, journey orchestration, marketing automation.
Experience shipping across on-premise, private cloud and SaaS in the same product line.
Track record of competing against larger vendors.
Ability to build a business case and defend it commercially.
Strong written communication. Most of this job is documents that other people act on.
Bachelor’s degree required. MBA or equivalent is useful, not mandatory.
Good to have
BFSI, telecom or public sector experience in more than one region.
Production experience with LLM or agentic features in an enterprise product.
Analyst relations, including Magic Quadrant or Wave submissions.
Familiarity with data catalog, lineage and governance tooling.
Displacement selling against an incumbent marketing cloud.
Experience running a product function across time zones.

## Artifact metadata

- Resume: Not generated because the fit gate returned FAIL.
- Cover letter: Not generated because the fit gate returned FAIL.
- LinkedIn note: Not generated for a FAIL role.
- Google Drive used: No